Terms

Agreement to Terms of Use

These Terms and Conditions of Use (the ‘Terms of Use’) apply to the web site located at highlife-dubai.com. The Site is the property of Bright LLC, and BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE –IF YOU DO NOT AGREE, DO NOT USE THE SITE.

highlife-dubai.com reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your access to and use of the web site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the web site.

 

Content

All “Content” on this web site collectively including product design, artworks, text, graphics, interfaces, photography, press cuttings, trademarks, logos, audio, design and computer code, including but not limited to the design, layout, structure, expression, ‘look and feel’ and arrangement of such content contained on the site is owned, controlled and licensed by Bright LLC to highlife-dubai.com, and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. No part of the site and its content may be copied, downloaded, reproduced, republished, posted, uploaded, publicly displayed, encoded, translated, mirrored, distributed or transmitted in any way to any other computer, server, web site or other medium for publication or distribution or for any commercial enterprise, without highlife-dubai.com’s express prior written consent.

 

Shipping & Delivery

Highlife shipments and purchases typically arrive within 4-6 days from the date we receive the payment of the order.

If the order is not delivered within 14 working days from the date Bright LLC received the payment, the consumer is entitled to cancel the order and request a refund. Bright LLC is obliged to refund the payment within 30 days.

Products are shipped directly from Dubai, using Parzel couriers for domestic shipments and skynet/ wing.ae for international shipping.

IMPORTANT - If a package is returned to Highlife shipping address (in this case Al warda Gallery, Jumeirah 1) because the buyer did not claim the package/ missed 3 consecutive days attempting delivery, highlife-dubai.com does not send replacements unless the customer requests and pays the charge for a second delivery.

highlife-dubai.com is not responsible for any actions taken by customs on your package during delivery. Unfortunately highlife-dubai.com has no control over this.

Buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and highlife-dubai.com has no way of knowing what these charges may be.

 

Return & Exchange Policy

If the customer is not satisfied with the product they can send it back within 7 days after receipt of the good(s). Products must be returned an undamaged condition in the same packaging as received.

Please contact clare@highlife-dubai.com within 7 days after receiving the good(s) and wait for instructions via e-mail. After receiving the instructions you have to return the goods within 2 days. If you choose to use an untrackable shipping method, we cannot be held responsible for packages lost in the transport.

When a product has factory defects or if we shipped the wrong product or any other fault on our part we will pay for the transport costs in the form of a refund.

In all other cases consumer will have to pay for the transport costs of the returned good(s). If applicable a refund or credit to your account will be issued within 8 working days. In case of an exchange and the desired product is not available you will receive a credit voucher which has to be redeemed within 6 months.

 

Accounts, Passwords and Security

Certain features or services offered on or through the Site may require you to open an account . You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify highlife-dubai.com immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by highlife-dubai.com or any other user of or visitor to the Site due to someone else using your password or account.

You may not use anyone else’s password or account at any time without the express permission and consent of the holder of that password or account. highlife-dubai.com cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

highlife-dubai.com has implemented all necessary security measures to provide a secure shopping experience. These measures include:

The database with your personal information has been placed out of the reach of intruders

Passwords are stored in encrypted form

The store uses SSL when requesting your credit card information

The store is protected against common SQL Injection attacks

The store is protected against Cross Site Scripting

The system’s control panel folder has been placed in a private folder

Staff passwords can’t be easily deducted

The store’s control panel has been prepared to avoid Brute Force attacks

The store records the IP addresses of customers who might be performing fraudulent actions and putting legitimate customers at risk

Store administrators are up to date with the latest bug fixes and security patches related to the Web Server, store software, and database

 

Disclaimers

highlife-dubai.com DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN ‘AS-IS’ AND ‘AS-AVAILABLE’ BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. highlife-dubai.com CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. highlife-dubai.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. highlife-dubai.com DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY highlife-dubai.com SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST highlife-dubai.com FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

highlife-dubai.com reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

 

Limitation of Liability

Except where prohibited by law, in no event will highlife-dubai.com be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if highlife-dubai.com has been advised of the possibility of such damages.

 

Indemnity

You agree to indemnify and hold highlife-dubai.com, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against highlife-dubai.com by any third party due to or arising out of or in connection with your use of the Site.

 

Violation of These Terms of Use

highlife-dubai.com may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) highlife-dubai.com’s rights or property, or the rights or property of visitors to or users of the Site, including highlife-dubai.com’s customers. highlife-dubai.com reserves the right at all times to disclose any information that highlife-dubai.com deems necessary to comply with any applicable law, regulation, legal process or governmental request. highlife-dubai.com also may disclose your information when highlife-dubai.com determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that highlife-dubai.com may preserve any transmittal or communication by you with highlife-dubai.com through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or highlife-dubai.com determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of highlife-dubai.com, its employees, users of or visitors to the Site, and the public.

You agree that highlife-dubai.com may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to highlife-dubai.com, for which monetary damages would be inadequate, and you consent to highlife-dubai.com obtaining any injunctive or equitable relief that highlife-dubai.com deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies highlife-dubai.com may have at law or in equity.

You agree that highlife-dubai.com may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If highlife-dubai.com does take any legal action against you as a result of your violation of these Terms of Use, highlife-dubai.com will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to highlife-dubai.com. You agree that highlife-dubai.com will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

 

Governing Law Dispute Resolution

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United Arab Emirates. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between highlife-dubai.com and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

 

Privacy Prevention

highlife-dubai.com and Bright LLC actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

highlife-dubai.com is operated by:

Bright LLC

License Number: 1701024.01

Registered Office Address: Office 10, Level 1, Sharjah Media City, Sharjah, UAE

Contact Clare Napper, Executive Director, Clare@highlife-dubai.com

The information contained in this website is subject to change without notice.